{"id":32217,"date":"2026-09-21T21:13:15","date_gmt":"2026-09-21T18:13:15","guid":{"rendered":"https:\/\/re.skawen.com\/?page_id=32217"},"modified":"2026-09-21T21:13:15","modified_gmt":"2026-09-21T18:13:15","slug":"service-support","status":"publish","type":"page","link":"https:\/\/re.skawen.com\/nl\/service-support\/","title":{"rendered":"Service &#038; Ondersteuning"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row dfd_row_config=&#8221;full_width_content&#8221; dfd_bg_style=&#8221;image&#8221; dfd_bg_image_new=&#8221;23740&#8243; dfd_bg_image_repeat=&#8221;no-repeat&#8221; dfd_bg_img_attach=&#8221;scroll&#8221; dfd_bg_image_position=&#8221;center center&#8221; dfd_enable_overlay=&#8221;yes&#8221; dfd_overlay_color=&#8221;rgba(20,24,31,0.72)&#8221; css=&#8221;.vc_custom_ss_hero{padding-top: 160px !important;padding-bottom: 140px !important;}&#8221; dfd_row_responsive_enable=&#8221;dfd-row-responsive-enable&#8221; responsive_styles=&#8221;padding_top_mobile:80|padding_bottom_mobile:48|padding_top_tablet:110|padding_bottom_tablet:80&#8243;][vc_column width=&#8221;1\/1&#8243; css=&#8221;.vc_custom_ss_hero_col{padding-left: 8% !important;padding-right: 8% !important;}&#8221; dfd_column_responsive_enable=&#8221;dfd-column-responsive-enable&#8221; responsive_styles=&#8221;padding_left_mobile:20|padding_right_mobile:20&#8243;][dfd_heading style=&#8221;style_02&#8243; subtitle=&#8221;Service &amp; Support&#8221; content_alignment=&#8221;text-left&#8221; enable_delimiter=&#8221;&#8221; title_font_options=&#8221;tag:h1|color:%23ffffff&#8221; subtitle_font_options=&#8221;tag:h6|color:%2390caf9|letter_spacing:1&#8243; title_responsive=&#8221;font_size_tablet:38|line_height_tablet:42|font_size_mobile:30|line_height_mobile:36&#8243; title_google_fonts=&#8221;yes&#8221; title_custom_fonts=&#8221;font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:700%20bold%20regular%3A700%3Anormal&#8221;]Ondersteuning Gedurende de Gehele Levenscyclus van de Apparatuur[\/dfd_heading][dfd_spacer screen_wide_spacer_size=&#8221;24&#8243; screen_normal_resolution=&#8221;1280&#8243; screen_tablet_resolution=&#8221;1024&#8243; screen_mobile_resolution=&#8221;800&#8243; screen_normal_spacer_size=&#8221;24&#8243; screen_tablet_spacer_size=&#8221;16&#8243; screen_mobile_spacer_size=&#8221;8&#8243;][vc_column_text]<span style=\"color:#e6e9ef;font-weight:400;font-size:19px;\">Skawen ondersteunt klanten en projectteams vanaf de eerste selectie en documentatie tot inbedrijfstelling, gebruik, onderhoud en technische probleemoplossing. De beschikbare service-omvang hangt af van het project, de locatie, de apparatuur en de lokale partnerafspraken.<\/span>[\/vc_column_text][dfd_spacer screen_wide_spacer_size=&#8221;32&#8243; screen_normal_resolution=&#8221;1280&#8243; screen_tablet_resolution=&#8221;1024&#8243; screen_mobile_resolution=&#8221;800&#8243; screen_normal_spacer_size=&#8221;32&#8243; screen_tablet_spacer_size=&#8221;24&#8243; screen_mobile_spacer_size=&#8221;24&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-4 vc_col-md-4 vc_col-sm-6&#8243;][dfd_button button_text=&#8221;Vraag Technische Ondersteuning Aan&#8221; button_size=&#8221;dfd-button-full-width&#8221; alignment=&#8221;text-center&#8221; border=&#8221;border_style:solid|border_top_width:1|border_bottom_width:1|border_left_width:1|border_right_width:1|border_color:%23ffffff&#8221; hover_border=&#8221;border_style:solid|border_top_width:1|border_bottom_width:1|border_left_width:1|border_right_width:1|border_color:%23ffffff&#8221; main_style=&#8221;style-2&#8243; buttom_link_src=&#8221;url:https%3A%2F%2Fre.skawen.com%2Fnl%2Fcontact-us%2F|||&#8221; text_color=&#8221;#252d44&#8243; hover_text_color=&#8221;#ffffff&#8221; background=&#8221;#ffffff&#8221; hover_background=&#8221;transparent&#8221; box_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; hover_box_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-4 vc_col-md-4 vc_col-sm-6&#8243;][dfd_button button_text=&#8221;Vraag Unitdocumentatie Aan&#8221; button_size=&#8221;dfd-button-full-width&#8221; alignment=&#8221;text-center&#8221; border=&#8221;border_style:solid|border_top_width:1|border_bottom_width:1|border_left_width:1|border_right_width:1|border_color:%23ffffff&#8221; hover_border=&#8221;border_style:solid|border_top_width:1|border_bottom_width:1|border_left_width:1|border_right_width:1|border_color:%23ffffff&#8221; main_style=&#8221;style-2&#8243; buttom_link_src=&#8221;url:https%3A%2F%2Fre.skawen.com%2Fnl%2Fcontact-us%2F|||&#8221; text_color=&#8221;#ffffff&#8221; hover_text_color=&#8221;#252d44&#8243; background=&#8221;transparent&#8221; hover_background=&#8221;#ffffff&#8221; box_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; hover_box_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row dfd_row_config=&#8221;full_width_content&#8221; css=&#8221;.vc_custom_ss_areas_h{padding-top: 90px !important;padding-bottom: 24px !important;}&#8221; responsive_styles=&#8221;padding_top_mobile:64&#8243; dfd_row_responsive_enable=&#8221;dfd-row-responsive-enable&#8221;][vc_column width=&#8221;1\/1&#8243; css=&#8221;.vc_custom_ss_areas_hc{padding-left: 8% !important;padding-right: 8% !important;}&#8221; dfd_column_responsive_enable=&#8221;dfd-column-responsive-enable&#8221; responsive_styles=&#8221;padding_left_mobile:20|padding_right_mobile:20&#8243;][dfd_heading subtitle=&#8221;Ondersteuningsgebieden&#8221; content_alignment=&#8221;text-left&#8221; title_font_options=&#8221;tag:h2&#8243; subtitle_font_options=&#8221;tag:h6&#8243;]Ondersteuning Gedurende de Hele Levenscyclus van de Apparatuur[\/dfd_heading][\/vc_column][\/vc_row][vc_row dfd_row_config=&#8221;full_width_content&#8221; css=&#8221;.vc_custom_ss_areas1{padding-top: 24px !important;padding-bottom: 32px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_ss_areas1_l{padding-right: 6% !important;padding-left: 8% !important;}&#8221; dfd_column_responsive_enable=&#8221;dfd-column-responsive-enable&#8221; responsive_styles=&#8221;padding_left_mobile:20|padding_right_mobile:20&#8243;][vc_column_text]<span style=\"font-weight:700;color:#252d44;font-size:16px;\">Project- en selectieondersteuning<\/span><\/p>\n<ul class=\"check\">\n<li style=\"font-weight: 400;\">Toepassingsevaluatie<\/li>\n<li style=\"font-weight: 400;\">Configuratie van de apparatuur<\/li>\n<li style=\"font-weight: 400;\">Technische documentatie<\/li>\n<li style=\"font-weight: 400;\">Regeltechniek en BMS-co\u00f6rdinatie<\/li>\n<li style=\"font-weight: 400;\">Installatieplanning<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_ss_areas1_r{padding-left: 6% !important;padding-right: 8% !important;}&#8221; dfd_column_responsive_enable=&#8221;dfd-column-responsive-enable&#8221; responsive_styles=&#8221;padding_left_mobile:20|padding_right_mobile:20|margin_top_mobile:30&#8243;][vc_column_text]<span style=\"font-weight:700;color:#252d44;font-size:16px;\">Ondersteuning bij inbedrijfstelling<\/span><\/p>\n<ul class=\"check\">\n<li style=\"font-weight: 400;\">Informatie voorafgaand aan de inbedrijfstelling<\/li>\n<li style=\"font-weight: 400;\">Controle van de regelsequenties<\/li>\n<li style=\"font-weight: 400;\">Overeengekomen opstart of ondersteuning op afstand<\/li>\n<li style=\"font-weight: 400;\">Opleveringsdocumentatie<\/li>\n<li style=\"font-weight: 400;\">Begeleiding van de operator<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row dfd_row_config=&#8221;full_width_content&#8221; css=&#8221;.vc_custom_ss_areas2{padding-top: 48px !important;padding-bottom: 48px !important;background-color: #252d44 !important;}&#8221;][vc_column column_bg_check=&#8221;column-background-dark&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_ss_areas2_l{padding-right: 6% !important;padding-left: 8% !important;}&#8221; dfd_column_responsive_enable=&#8221;dfd-column-responsive-enable&#8221; responsive_styles=&#8221;padding_left_mobile:20|padding_right_mobile:20|margin_bottom_mobile:30&#8243;][vc_column_text]<span style=\"font-weight:700;color:#ffffff;font-size:16px;\">Ondersteuning bij gebruik<\/span><\/p>\n<ul class=\"check\">\n<li style=\"color:#e6e9ef;\">Interpretatie van alarmen en status<\/li>\n<li style=\"color:#e6e9ef;\">Begeleiding bij regelinstellingen<\/li>\n<li style=\"color:#e6e9ef;\">Aanvragen van documentatie<\/li>\n<li style=\"color:#e6e9ef;\">Ondersteuning bij diagnose op afstand, waar beschikbaar<\/li>\n<li style=\"color:#e6e9ef;\">Co\u00f6rdinatie met de lokale servicepartner<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column column_bg_check=&#8221;column-background-dark&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_ss_areas2_r{padding-left: 6% !important;padding-right: 8% !important;}&#8221; dfd_column_responsive_enable=&#8221;dfd-column-responsive-enable&#8221; responsive_styles=&#8221;padding_left_mobile:20|padding_right_mobile:20&#8243;][vc_column_text]<span style=\"font-weight:700;color:#ffffff;font-size:16px;\">Onderhoud en reserveonderdelen<\/span><\/p>\n<ul class=\"check\">\n<li style=\"color:#e6e9ef;\">Onderhoudsinformatie<\/li>\n<li style=\"color:#e6e9ef;\">Identificatie van filters en verbruiksonderdelen<\/li>\n<li style=\"color:#e6e9ef;\">Identificatie van componenten<\/li>\n<li style=\"color:#e6e9ef;\">Aanvragen voor reserveonderdelen<\/li>\n<li style=\"color:#e6e9ef;\">Co\u00f6rdinatie met de servicepartner<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row dfd_row_config=&#8221;full_width_content&#8221; css=&#8221;.vc_custom_ss_before{padding-top: 90px !important;padding-bottom: 90px !important;}&#8221; responsive_styles=&#8221;padding_top_mobile:64|padding_bottom_mobile:64&#8243; 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